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  • How to add color swatches to your products
    If you're on BuildMyPOD version 2.0 Color swatches are added automatically — you don't need to install any app, and you don't need to connect the color metafields manually. When you create a product through Printify, the color variants you select already come with names (like "Black," "Navy," "Heather Grey"). The theme reads those names and automatically shows the matching color swatch — no setup needed on your end. Using Printful instead of Printify? Swatches will work automaticalFew readers
  • How many products are included per store?
    Each BuildMyPOD free store includes 20 pre-loaded products. For the premium stores, you'll get 100 pre-loaded products. ​ These products are matched to your chosen niche and automatically loaded into your Shopify store, complete with descriptions, images, and pricing. You don’t need to upload or configure anything manually; everything’s ready to go from the start.Few readers
  • Is the connection with Printify optional?
    No, the connection with Printify is required to complete your BuildMyPOD store setup. Printify is the platform that powers your product catalog, handles fulfillment, and syncs your designs with Shopify. Without connecting to Printify, your store won’t receive the 20 pre-loaded products or be able to process orders properly. However, after the store is set up through BuildMyPOD, you can remove the Printify app and connect with a different print provider if you wish. Disclaimer If you cFew readers
  • How to display the sale tag on product cards
    The BuildMyPOD theme includes a Sale tag that can be displayed on product cards whenever a product has a Compare-at Price set in Shopify. This article explains how to enable the Sale tag in the theme and configure your products so the tag appears correctly. Step 1: Enable the Sale Tag in the Theme In your Shopify admin, go to Online Store and click Edit Theme on your active BuildMyPOD theme. ​ [![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/2/a/322aed9a5Few readers
  • BuildMyPOD Setup Guide: Step-by-Step
    What is BuildMyPOD? BuildMyPOD is an AI tool that helps you create a full Shopify print-on-demand store in just a few minutes! ​ You pick a niche, connect your Shopify and Printify accounts, and our AI builds the store for you. Your store comes ready with designs, product photos, and descriptions, so you don't need to start from scratch. ​ It's all integrated with Printify, which handles printing and shipping once your store is live. Creating your POFew readers
  • What's the difference between the free store and the premium store?
    The free store includes a basic setup with limited features: a free Shopify Theme, 2 pre-designed banners, and 20 pre-loaded products matched to your chosen niche. The premium store is a one-time payment of $97 and includes everything from the free version, plus: • 100 hand-selected POD products • A branded Shopify Theme • Branded Customer Service GPT • 50+ Meta Ad Templates • POD Email Templates The premium store is designed to give you a larger product catalog and more tools to help youFew readers
  • Can I change my niche and theme choices?
    No, you can’t change your niche or theme once you’ve completed the setup. The BuildMyPOD flow can only be done once per email, so make sure you’re happy with your choices before continuing. If you want to start over, you’ll need to use a different email address. Also, please note that the BuildMyPOD niches are mainly placeholders that provide the foundation for the theme. After the base theme is installed, you can edit and customize it freely so it matches your brand and niche. If you choFew readers
  • How do I edit the design in the BuildMyPOD products?
    If you’re not fully satisfied with the design of a BuildMyPOD product, you can download it and customize it to better fit your niche and brand. ​ Here's how you can do this: ​ On Printify, go to your Products page and open the product you wish to edit. ​ At the bottom right side, you'll see a small box containing the design image. Right-click on it and choose the "Save Image" option. ​ Now that you'll have the design file downloaded into your computer, you can use any imFew readers
  • Can I manually edit the BuildMyPOD theme's code?
    Yes, you can edit the BuildMyPOD's theme code if you need to make permanent changes to the theme or add features that are not native to it. However, changing the theme's code will prevent your customizations from being preserved during theme updates. This means that when BuildMyPOD releases a new version of the theme, all the customizations you made to your current theme will not be migrated to the updated version. You will need to manually add all of them again. ​ If there's an issue wFew readers
  • How can I get more products?
    To get more products, you can manually add them to your Shopify store. ​ BuildMyPOD gives you full access to your Shopify catalog, so you’re free to expand your store anytime. While BuildMyPOD doesn’t offer additional designs after setup, your store is fully editable, so you can add new products with your own custom designs whenever you like. Most users add new products by creating their own designs, uploading them to Printify, and then syncing those products with Shopify. ​ For anFew readers
  • Can I customize or remove the theme BuildMyPOD installs?
    Yes, the theme added by BuildMyPOD is fully customizable. It’s meant to give your store a quick starting point, but you’re free to change or remove it at any time. Customizing the theme To edit the theme, go to Online Store >>>> Themes and click on "Edit theme" to open the editor. [](https://downloads.intercomcdn.com/i/o/nz2xxx1f/2377722256/ebe68f7a263250c59837a9Few readers
  • Printify Connection Error
    If you're running into issues connecting to Printify, there are a few common reasons this can happen. In this article, we’ll walk through the top three problems users face and how to fix each one. Let's go through all the possibilities. 1. Missing Printify Sign-in After installing the Printify app on your Shopify store, you also need to sign in to your Printify account. If you skip this step, the apps won’t be able to connect properly. To sign in, simply click on the Printify appFew readers
  • Do I need a Shopify account before signing up for Build my Pod?
    You don’t need a Shopify account to sign up for BuildMyPOD, but you will need one to build your store. During the setup process, you’ll be asked to connect your Shopify account. If you don’t have one yet, you can create it when prompted. Without a Shopify account, your store can’t be created or launched.Few readers
  • Who is BuildMyPOD for?
    BuildMyPOD was designed to support newcomers to the POD industry, especially those who don’t yet have a Shopify store or whose store is still in the early stages. ​ If you already have a Shopify store, you can still use BuildMyPOD. However, we generally recommend it for store owners whose performance metrics are: Conversion rate: below 2.5% ROAS (Return on Ad Spend): below 2 If you’d like to proceed with BuildMyPOD on an existing store, we will be using a Safe Setup inteFew readers
  • How do the BuildMyPOD theme updates work?
    We release theme updates every time we make improvements or fix existing bugs. The new theme will be uploaded as a draft in your store, and you will get an email explaining all the changes and fixes. Important: you will only receive the new theme versions as drafts in your store if your workflow wasn't reset after finishing it, and you still have the BMP app installed on Shopify. ​ ​**Updates are applied only to stores that have the BuildMyPOD theme set as your store’s main (pubFew readers
  • How to add different size guide charts to different product types?
    If you are selling different types of products in your store (t-shirts, hoodies, sweaters, etc.) or even different models of the same product, you will need personalized size charts for each. ​ The BuildMyPOD theme allows you to have a separate size chart for every product type you have! Here's how to do this: The first step is to create your own size guide. By default, BuildMyPOD provides you with a basic size guide for T-shirts (Guildan 64000), but you can create your own using CanvaFew readers
  • How to change my store's logo and banner?
    To change your logo: From your Shopify admin, go to Online Store > Themes and click "Customize" on your current theme. [](https://downloads.intercomcdn.com/i/o/nz2xxx1f/2049738639/4089a596b1146494009b5d7eff36/image.png?expires=1793288700&signature=e99a23a9e31cffdcd042d0f3d47da06d24fe07913ee03d06a11ae3182ac62e87&req=diAjH859lYdcUPMW1HO4zZuNhNHAjN2ExIfpt%2FxupcNjueY5flFew readers
  • Can I delete my store?
    Yes, you can delete your BuildMyPOD store at any time. ​ Since your store is built on Shopify, you can remove products, disconnect Printify, or even close your Shopify account entirely. Just keep in mind that deleting your store is permanent. Once removed, you’ll need to go through the setup process again if you want to rebuild it later.Few readers
  • How are the designs generated?
    Designs are generated by Mystic POD, our AI-powered design tool built specifically for POD sellers. Each niche comes with a curated set of 20 print-ready designs that are automatically applied to products in your store. These designs are fixed at setup and can’t be edited, but you can always add new products with your own custom designs later. To create additional designs, many users turn to Mystic POD. Mystic POD helps non-designers easily generate print-ready artwork and mockups that canFew readers
  • How to use BuildMyPOD With An Existing Shopify Store
    If you already run a Shopify store and want to use BuildMyPOD to have access to the theme and settings, you're in the right place! ​ This guide will walk you through how to integrate BuildMyPOD into your existing store without running into any hiccups. Disclaimer We recommend BuildMyPOD for store owners whose performance metrics are: Conversion rate: below 2.5% ROAS (Return on Ad Spend): below 2 If you’d like to proceed with BuildMyPOD on an existing store, we will be usiFew readers
  • Do I need a Printify account before signing up for Build My POD?
    You don’t need a Printify account to sign up for BuildMyPOD, but you will need one to launch your store. ​ During the setup process, BuildMyPOD will ask you to connect your Printify account. If you don’t have one yet, you can create it right then. ​ Printify offers a free plan, so you can get started without paying anything.Few readers
  • Why isn’t the text formatting on my displaying properly?
    This usually happens when text is copied and pasted directly from external sources (such as ChatGPT or other editors). These tools often add hidden CSS styles to the text, which can conflict with your store’s theme and break formatting or make it look inconsistent. How to fix it: Paste the text into a plain‑text editor (like Notepad or TextEdit) first, then copy it into your store. Alternatively, use the “Paste without formatting” option Ctrl + Shift + V (available in most browsers andFew readers
  • Can I edit my products?
    Yes, you can fully edit your products after setup. ​ Once your BuildMyPOD store is live, you’ll have access to your Shopify catalog where you can change product titles, descriptions, images, pricing, and even remove or add new items. However, while you can edit the product details, you won’t be able to alter the actual design printed on the product, those are fixed based on your original store setup.Few readers
  • Can I upload the designs made with Mystic to the store?
    Yes, you can upload designs made with Mystic POD directly to your store. Mystic POD is designed specifically for POD sellers, so all the designs it generates are print-ready and compatible with platforms like Printify. After creating your design, you can upload it to Printify, create a new product, and sync it with your Shopify store, just like any other custom product.Few readers
  • Why are my products showing as out of stock/sold out?
    This is a common issue caused by your Shopify/Printify shipping settings. To resolve this issue, you need to transfer your products to the general shipping profile and make sure the fulfillment is properly set up. This is what you need to do to fix it: Inside Shopify, open the Settings, then click on the Shipping and Delivery option. Check if you have any Printify shipping profiles listed. If you do, you will need to delete them. [![](https://storage.crisp.chat/users/helpdesk/websiFew readers
  • Cart not showing products on mobile/ Can't see items or delete them from the cart
    On some mobile devices with smaller screens, the cart drawer doesn't have enough space to display all products properly. This means items may not be visible, and the quantity adjuster and trash icon may be hidden or cut off. To fix this, you need to disable the Accelerated Checkout Buttons in the Theme Editor. This removes the express payment buttons (Shop Pay, PayPal, Google Pay) from the cart drawer, freeing up space so your products display correctly. Here's how to do it: Inside ShoFew readers
  • My Add To Cart Button Is Being Pushed Below The Fold On Mobile
    We are planning to add more customization options for mobile on the next theme update to prevent the Add To Cart Button from being pushed below the fold. ​ At the moment, we recommend adjusting the following settings to fix the issue: In Product Information: [](https://downloads.intercomcdn.com/i/o/nz2xxx1f/2638303916/898565e67a73e460d796a4d9153f/image.png?expiFew readers
  • How long does it take to build my store?
    Your BuildMyPOD store is created within minutes after setup. Once you've chosen your niche and connected your Shopify and Printify accounts, the system begins uploading 20 pre-loaded products to your store, complete with descriptions, images, and pricing. This process takes a few minutes, but you won’t need to upload or configure anything manually.Few readers
  • Can I use my existing Shopify account with BuildMyPOD?
    Yes, you can use your existing Shopify account and even an existing Shopify store, as long as both the BuildMyPOD app and the Printify app are installed and connected to the same store. Here’s what matters: You can sign in with your existing Shopify account (no need to create a new login) [](https://downloads.intercomcdn.com/i/o/nz2xxx1f/1915664268/b7e912fa3906b613c17eb75Few readers
  • What platforms does BuildMyPOD work with?
    BuildMyPOD integrates with Shopify and Printify. You’ll need to connect both accounts during setup. If you don’t have them yet, you can create them as part of the process. Once connected, Shopify powers your store, and Printify takes care of printing and shipping your products.Few readers
  • How to edit the BuildMyPOD theme's main menu and footer?
    If you're wondering how to edit or add more items to your store's main menu or footer, you came to the right place! [](https://downloads.intercomcdn.com/i/o/nz2xxx1f/2161058139/c3eb980b46723b3b4453042b2da5/image.png?expires=1793288700&signature=380e1ebe1fcb214581127442225f3c850441bbb766ffef051d8d02739af9c0e0&req=diEhF8l7lYBcUPMW1HO4zQmkbgIumBnlytFZfGoa4SUogGv5hp1Kdup8I0En%0AFew readers
  • What is Mystic POD?
    Mystic POD is an AI-powered design platform created for Print-on-Demand sellers. It allows you to generate unique designs from text prompts, remove backgrounds, upscale or vectorize images, and create realistic product mockups. The platform is designed to save time and simplify the process of launching POD products, making it easier for both beginners and experienced sellers to create and test new ideas quickly. Mystic POD also helps with metadata, including titles, tags, and descriptions, toFew readers
  • How much is Shopify?
    Shopify pricing depends on your country, currency, and how you choose to pay. Plans may vary depending on whether you pay monthly or annually, and there are also transaction fees that change based on your plan and payment provider. To see the exact pricing for your region, visit the Shopify pricing page.Few readers
  • Can I get more niches than the ones listed?
    No, the niches available in BuildMyPOD are limited to the ones shown during setup. These niches are pre‑configured to ensure that the products, banners, and theme customizations match the subject you select. What you can do: Delete any products or banners you don’t want Customize your store with your own designs, products, and branding after the initial setup Have a niche in mind that’s not listed? We’d love to hear it! Please reach out to our support team and share yFew readers
  • What is Build My POD?
    BuildMyPOD is a tool that helps you create a ready-to-sell print-on-demand store using Shopify. It automates the setup process by uploading a conversion‑optimized theme, sample products, and direct integration with Printify for fulfillment. ​ You simply pick a niche, connect your Shopify and Printify accounts, and BuildMyPOD handles the rest, making it ideal for sellers who want to launch quickly or test new ideas efficiently.Few readers
  • How to remove the size guide link?
    Removing the size guide link is very simple! This option is only available from theme version 1.1.5 onward. If you are on a previous version, please reach out to our support team so we can help you install the latest version. Open the theme editor [](https://downloads.intercomcdn.com/i/o/nz2xxx1f/2049482598/4fcc2cca2f2ec7c0fd0c597abfaf/image.png?expires=1793288700&sigFew readers
  • How can I make the product photo gallery only show the selected color's photos?
    If you want your product gallery to "freeze" on one color — so shoppers only see photos for the color they've picked, instead of scrolling through every color's photos — BuildMyPOD has a setting for that. This is already turned on by default on new products, so most stores won't need to do anything. But if your gallery isn't behaving this way, or you want to adjust how strict it is, here's how it works. How do I turn this on? Go to your theme editor. Open a product Click on the *Few readers
  • Is Build My POD free?
    BuildMyPOD offers both free and premium store options. You can start with a free store, or choose the premium version if you want access to more products and features. To launch your store, you’ll also need accounts with Shopify and Printify. Shopify requires a paid plan, while Printify offers a free version that you can use.Few readers
  • Can I get new products if I don’t like the ones I have?
    The products included in your store are fixed and matched to your chosen niche. If you don’t like some of them, you can delete or replace them with your own products manually. Everything in your store is fully editable, and your Shopify catalog gives you the freedom to customize as much as you want after setup.Few readers
  • Why is there a "Shop All [Category]" item in my dropdown menu that I can't remove?
    Some stores on the BuildMyPOD 2.0.0 version have a "Shop All [Category]" item (for example, "Shop All Breeds" or "Shop All Collections") automatically appearing at the top of a dropdown menu — even though it wasn't added through your Main Menu setup in Shopify, and it doesn't link anywhere. [](https://downloads.intercomcdn.com/i/o/nz2xxx1f/2631182798/1560caf55c95fba80fFew readers
  • What am I getting with Build My POD?
    When you sign up for BuildmyPOD.ai, you get a complete, pre-built, and ready-to-launch print-on-demand store on the Shopify platform. ​ Here's a detailed breakdown of what you receive: A Pre-Built Shopify Store: You get a fully set-up Shopify store, so you don't have to worry about the technical aspects of building it from scratch. Winning Products: Our AI technology curates and pre-loads your store with 20 to 100 "winning products" that have a high potential for sales, allowingFew readers
  • How to change the size guide's image?
    You can create your own size guide chart and add it to the products in your store. Here's how to do this: Open a product page in the theme editor. On the menu on the left, expand the 'Product Information' item. Inside it, you'll see the 'BMP: Size guide'. ​ [](https://downloads.intercomcdn.com/i/o/nz2xxx1f/2691920785/16405bde0d220b446c51d642a04c/image.png?expiresFew readers
  • What is the "I'm not sure" niche option?
    The "I'm not sure" niche option is for users who aren’t sure which niche to pick. ​ If you select it, BuildMyPOD will randomly assign one of the available niches to your store. You’ll still get +20 pre-loaded products matched to that niche, complete with descriptions, images, and pricing, just like any other store setup.Few readers

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